Shipping

Miam-miam.co.uk can send items or gifts to any address worldwide. Postage and delivery times will vary according to where your items are sent. Most items are available for despatch within 24 hours of your order being processed through our secure server. Please see below for delivery details for different countries.

For UK Standard delivery, there is a flat delivery charge of £3.50 per delivery*, plus 75p per item in your order. (there is no additional item charge for the first 3 items in your order) We use either Royal Mail or Parcelforce so you will usually receive your items 3 – 5 working days after confirmation of despatch.

For UK EXPRESS delivery, there is a flat delivery charge charge of £9.99 per delivery. We use either Royal Mail Special Delivery or Parcelforce 24 so you will receive your items the NEXT business day after confirmation of despatch.

Orders placed before 1:00pm Monday to Friday using our next day UK Express delivery* service, will be despatched on that day as required for next business day delivery (Mon – Fri).

(Please note orders placed before 1:00pm on a Friday for UK Express delivery will be delivered the following Monday).Orders for UK Express delivery placed after 1:00pm will not be processed or dispatched until the next working day (Mon – Fri). Orders placed after 1:00pm on a Friday, or on a Saturday or Sunday will be processed and despatched the following Monday.

* We regret that we cannot offer a next day service to Northern Ireland, Scottish Highlands and Islands, Isles of Scilly or the Isle of Man. For express/urgent deliveries to these areas or for a Saturday delivery, please call our Customer Services line on 0131 221 0037. The lines are open from 10am to 6pm Monday to Saturday. We will always do our best to help.

WESTERN EUROPE

Europe Standard: 3 – 5 working days

If you are ordering items for delivery in Western Europe (Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Gibraltar, Greece, Greenland, San Marino) there is a per item charge and per delivery charge based on the value of the total order (per £15 of order value).

For TOTAL price add the delivery price of £3.99 per £15 (or part thereof) of order value from £15 and upwards. The delivery price of £3.99 covers the first £15 of order value so if you order one shea butter hand cream at £13 you only pay the per delivery price of £3.99 for shipping. (Delivery 5 – 7 days)

For deliveries within Western Europe, we use Royal Mail Airmail or Parcel Force Worldwide. You will usually receive your items within 3 – 5 working days after ordering.

NORTH AMERICA & CANADA

USA Standard: 5 – 7 working days

If you are ordering items for delivery in North America (the 50 states of the USA) & Canada there is a per item charge and per delivery charge based on the value of the total order (per £15 of order value).
For TOTAL price the delivery price of £6.95 plus £3.49 per £15 (or part thereof) of order value from £15 and upwards.

The delivery price of £6.95 covers the first £15 of order value so if you order one shea butter hand cream at £13 you only pay the per delivery price of £6.95 for shipping. (Delivery 5 – 7 days)

REST OF THE WORLD
If you are ordering items for delivery in the rest of the world (includes Asia (eg: Japan, China, Pakistan, India, etc.), Australia and New Zealand, all African countries, Central America (Guatemala, Nicaragua, Panama, etc.), the Caribbean and Mexico South America (Colombia, Chile, Argentina), there is a flat delivery charge of £14.95 per order, whatever the size or weight. For deliveries to the rest of the world countries, we use Royal Mail Airmail, or Parcel Force Worldwide. You will usually receive your items within 7 – 10 working days after ordering

Taxes

V.A.T.

VAT stands for value added tax, which is charged on goods sold by miam miam within the European Union (EU). In accordance with the laws governing members of the European Union, miam miam is obliged to charge VAT on all orders delivered to destinations in member countries of the EU. In general, VAT is charged in accordance with the local legislation in each member state.
The “Our Price” amounts displayed for goods sold by miam miam are inclusive of UK VAT. However, your final price may differ depending on your location. You will be able to see your final price inclusive of applicable VAT before you confirm your order.

VAT for UK customers

The UK VAT rate on items delivered to the UK is 17.5%.

VAT for EU customers outside of the UK

miam miam is required by law to collect VAT on orders for goods sent to most countries within the European Union. For EU customers outside of the UK, amounts of VAT charged are in accordance with the local legislation in each country. For customers with a delivery address within the EU, VAT charges for your order will be itemised on your shopping basket page, in the final order page, in the e-mail confirmation of your order and on the invoice enclosed with your order.

Customers outside of the EU

Goods sold by miam miam that are sent to addresses outside of the European Union are generally not subject to EU VAT. When ordering goods from miam miam for delivery overseas, you may be subject to import duties and taxes which are levied once the package reaches your country.

Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from miam miam, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.